IndustriesDistribution & industry
Your customers order by email. We get the order ready.
We check stock in your ERP and get every order, quote or technical case ready for your team to approve.
- Tuesday, 6:47 am. Peter emails an order for 40 bearings.
- Sapio checks your ERP: 52 in the warehouse.
- At 6:52 am, Sapio replies and gets the request ready for Andrew.
- At 8:12 am, all Andrew has to do is review and confirm.
- And every Monday, we tell you what got done.
What slips through today, we take care of.
Today: The customer who orders at 6:47 am waits until 8:30, or buys from someone else.
With Sapio: We reply within minutes and get the request ready for your rep.
Today: Every day, someone opens the ERP just to say whether a part is in stock.
With Sapio: We answer with the stock your ERP shows at that moment.
Today: A technical case goes through sales, chasing missing details, before it reaches your engineer.
With Sapio: We ask for the model, serial number and a photo, and hand the full case to your engineer.
Today: A case handed to your team sits there, and nobody notices.
With Sapio: If it goes half an hour without a reply, we let whoever has it know.
Built to fit your business, inside the tools you already use.
Odoo already runs in production; any other ERP connects through its API, and your team keeps working where it works today.
Gmail
Outlook
WhatsApp
Instagram
Google Calendar
Microsoft Teams
Odoo
Google Sheets
Shopify
Mercado Libre
HubSpot
Salesforce
Slack
Excel
Stripe
SAP
Notion
Zoom
Facebook
TikTok
WooCommerce
VTEX
Zendesk
PayPal
Google Drive
Calendly
LinkedIn
Telegram
QuickBooks
Xero
Zoho
Airtable
Asana
MySQL
Wix
Meta
Airbnb
n8n
FedEx
Google Analytics
PrestaShop
SharePoint
PostgreSQL
Cal.com
YouTube
DHL
OneDrive
Mailchimp
Twilio
Word
Dropbox
ClickUp
Mercado Pago
Google Ads
Booking.com
Google Maps
WordPress
Sage
Discord
Intercom
Trello
Typeform
Don’t see yours? If it has an API, we connect it.
You pay per request ready.
Only orders, quotes or technical cases we get ready for your team to decide on count.
What fails on our side isn’t charged.
Pricing and guarantee, in detail74requests ready
No charge to you: 14 requests ready
FAQ for distributors
Which ERP does it work with?
Odoo is already in production: we read help desk tickets and CRM opportunities, with their full message history. Any other ERP connects through its API, and we set the date with you at kickoff.
Who approves what goes out?
Whatever is already in your data (stock, list price, order status) we answer ourselves. Whatever commits your company (an order, a special discount, a diagnosis) is your team’s call, and we get it ready.
Does it answer technical questions?
Yes, when the answer is in your datasheets or manuals; anything that needs a diagnosis goes to your engineer with the case ready. And when your team solves the same thing three times, we suggest saving it as an answer, used only once someone on your team confirms it’s right.
Does my team have to use another system?
Not necessarily. The case reaches your rep or engineer by email, ready to act on, and they handle it the way they do today; if they want the full conversation or to reply in the same thread, they open Sapio.
What data do you use, and what do you touch?
Only what you authorize: the mailbox and WhatsApp where your customers write to you, and whatever you open to us from your ERP. In Odoo, Sapio reads tickets and opportunities: it doesn’t reply to your customers there or change them.
Your next request is already in your inbox.
Start with a free analysis of your emails, WhatsApp messages or Odoo tickets.
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